|| FREQUENTLY ASKED QUESTIONS ||

  • WDS is the largest insurance wildfire response service in the nation, encompassing a 22-state service area and specializing in wildfire monitoring, loss prevention, and wildfire response services.

  • WDS may deploy services to a client’s policyholder when they determine wildfire activity has the potential to threaten the property.

  • WDS deploys National Wildfire Coordinating Group certified professional firefighters to perform the services. WDS is not a first responder, and our services are supplemental to all other public wildfire responders.

  • WDS performs wildfire mitigation actions for policyholders during an active wildfire event. Please contact your local fire officials for recommendations on preventative mitigation services available in your area.

  • No. WDS monitors fires 365 days a year and dispatches resources to wildfire events that threaten our insurer clients’ policyholder properties. This is an automated service.

  • Fire blocking gel is a biodegradable, non-toxic, fire-preventing and heat-absorbing Class A gel that WDS may use to help protect your home and property. The gel is used as a last resort. Once the wildfire threat has passed, the gel is removed, typically using a light washing process with water.

  • Fire retardant is a non-toxic, fire-preventing substance that WDS may use to help protect the home and property. The Fire Retardant may be applied to combustible materials and vegetation that surround a structure. Once the wildfire threat has passed, the WDS applied fire retardant is removed, typically using a light washing process with water. There may be residual fire retardant left on vegetation that will safely biodegrade over time. The fire retardant is safe for vegetation and the environment: it is about 80% water and can be used on all types of trees and vegetation.

  • WDS is not able to advise our clients’ policyholders directly. For more information on WDS service, please contact your insurance carrier or local insurance agent.