|| FREQUENTLY ASKED QUESTIONS ||

  • WDS is the largest insurance wildfire response service in North America, encompassing 22 service states within the U.S. and the provinces of British Columbia and Alberta, which specializes in wildfire monitoring, loss prevention, and wildfire response services.

  • WDS may deploy services to a client’s policyholder when they determine wildfire activity has the potential to threaten the property.

  • WDS deploys National Wildfire Coordinating Group certified professional firefighters to perform the services. WDS is not a first responder, and our services are supplemental to all other public wildfire responders.

  • WDS performs wildfire mitigation actions for policyholders during an active wildfire event. Please contact your local fire officials for recommendations on preventative mitigation services available in your area.

  • No. WDS monitors fires 365 days a year and dispatches resources to wildfire events that threaten our insurer clients’ policyholder properties. This is an automated service.

  • Fire blocking gel is a biodegradable, non-toxic, fire-preventing and heat-absorbing Class A gel that WDS may use to help protect your home and property. The gel is used as a last resort. Once the wildfire threat has passed, the gel is removed, typically using a light washing process with water.

  • Fire retardant is a non-toxic, fire-preventing substance that WDS may use to help protect the home and property. The Fire Retardant may be applied to combustible materials and vegetation that surround a structure. Once the wildfire threat has passed, the WDS applied fire retardant is removed, typically using a light washing process with water. There may be residual fire retardant left on vegetation that will safely biodegrade over time. The fire retardant is safe for vegetation and the environment: it is about 80% water and can be used on all types of trees and vegetation.

  • WDS is not able to advise our clients’ policyholders directly. For more information on WDS service, please contact your insurance carrier or local insurance agent.